Customer Feedback
How can you ensure you choose the right company to support your training needs?
We pride ourselves on offering a fantastic service and strive to ensure that everyone receives a high-quality and fun training course.
But don’t just take our word for it – see what our customers think.
Social media reviews and ratings:
An adequate location, with professional people who know how to do their job very well, I was lucky to have the chance to give the review here. Respect
Just completed my 2-day Counterbalance forklift course at Key Performance Training with Dave and what a legend he is. Throughout both of the days i have learnt efficiently and practically. Dave and the team were really helpful and kind i would recommend anyone to go here for their required training.
Had a great day doing my fork lift refresher training. Everyone was so professional and Adam was a great trainer.
Recently finished a 15 day boot camp and enjoyed every minute learned new skills from a dedicated team. I cannot thank the trainers and staff enough for your support and now FLT counter balanced trained wishing you all the very best for the future and again thank you for the skill set i have learned in logistics and warehouse it was a great experience. Mike Aley
Really friendly staff who offer really high quality training for anyone looking to get into forklift operation or any other courses that may interest them I recommend them if you’re looking for training in and around the Swindon area
Friendly, patient and helpful great place to learn countbalance and reach truck. Adam helped me pass counterballance with a great timing and great score. Highly recomend these guys
I really enjoyed the rough terrain telehandler course, i had Adam teach me and he couldnt have been more helpful. When i started this course i was incredibly nervous but Adams laid back, calm approve to teaching really helped me even after i made mistakes he showed me how to fix them. I was really put at ease with the theory tests as we did plenty of mock papers to prepare me. Coukd not recommend this course enough, it was brilliant.
Amazing place to get my forklift license. Loved every minute of it. The staff were very helpful and supportive 100% recommend them.
Net Promoter Score (NPS)
A Net Promoter Score is a way of companies identifying dissatisfied customers and rectifying what is wrong.
The system also identifies extremely satisfied customers, who are called ambassadors.
It asks:
We’re delighted to advise that our NPS score is a World Class :
Net Promoter Score will be a number from -100 from 100. Scores higher than 0 are typically considered to be good and scores above 50 are considered to be excellent.
