Customer Feedback
How can you ensure you choose the right company to support your training needs?
We pride ourselves on offering a fantastic service and strive to ensure that everyone receives a high-quality and fun training course.
But don’t just take our word for it – see what our customers think.
Social media reviews and ratings:
All Key Performance Training people have been in the business along time really helps with the workplace industry Daz is a top man to work with 😉.
The trainers were extremely helpful and I would definitely recommend them to anyone who is looking to get their forklift license. Thank you to Darren and David for helping me succeed with getting my license.
I had a great and knowledgeable experience. The whole team are easy to get along with a great teaching method . Concidering I had never even sat on a truck before I went and now I feel confident enough to go get a job in this industry. Thanks to Darren and Dave a the people behind the scenes .
Great place! Adam was my instructor and he's a great guy! Very professional! All the best man!
I had a great experience at Key Performance Training. The training was very effective, enjoyable, and easy to follow. Dave and his team were amazing, knowledgeable and extremely helpful throughout. They never got tired of supporting us and made sure everyone understood properly. My time there was very productive, and I gained very good knowledge and confidence in forklift operation. I would highly recommend Key Performance Training to anyone who wants to learn forklift skills. Thank you again!
Good training centre and facilities, Adam the trainer was sound and help you learn more about how to use a forklift correctly and safely.
Ha d a weeks novice forklift training with Adam. Sound trainer, very down to earth but knows his stuff! The facility itself is spot on, a clean, tidy and well appointed. The loft trucks were decent models and well maintained. All in all a decent week!
I recently completed my forklift training with Key Performance Training and had a fantastic experience. The instructors were incredibly patient and knowledgeable, which really helped put me at ease during the practical sessions. The facility in Swindon is excellent—having a realistic warehouse setup to practice in made a huge difference for my confidence. I’d highly recommend them to anyone looking to get their license or refresher training."
Net Promoter Score (NPS)
A Net Promoter Score is a way of companies identifying dissatisfied customers and rectifying what is wrong.
The system also identifies extremely satisfied customers, who are called ambassadors.
It asks:
We’re delighted to advise that our NPS score is a World Class :
Net Promoter Score will be a number from -100 from 100. Scores higher than 0 are typically considered to be good and scores above 50 are considered to be excellent.
