It is reported that overall accident rates are lower in workplaces where the wider workforce participates in health and safety and employees feel they have a say. The awareness of the risks of slips and trips, for example, is supposedly greater (62%) where the workforce is consulted on health and safety issues, than when there is no involvement (28%).
What employers with workplace transport operations can take from this, is that to reduce risk of incidents, it’s important for lift truck operators to understand their role in health and safety and feel they can actively contribute. In research, 77% of the workforce felt encouraged to raise concerns in a good health and safety climate to 20% who felt encouraged to do so in a poor health and safety climate.
Forklifts are one of the most commonplace types of equipment in logistics and warehouse operations, yet they are also among the most dangerous – it is suggested that 8,000 workplace incidents involving lift trucks are reported annually. With this in mind, your forklift operators may be some of the best positioned employees to understand workplace risks related to material handling and to take an active role in contributing to health and safety improvements.
So, what can employers do to help engage lift truck operators in health and safety more and positively influence their behaviour?
Communicate the impact of incidents
Having a culture where incidents are never just an inevitable part of the job is key. Moreover, operators should have a clear awareness of the potential impacts of a lift truck incident occurring. At the most serious end of the spectrum, this can include life-changing and fatal injuries.
To tackle these subjects effectively, two-way communication is needed between trainers, health and safety managers and compliance managers, and their lift truck operators. What this looks like will be different depending on your organisation’s size and culture. However, a lift truck operator training environment is one good place to have these conversations, especially as regular training of operators is required for compliance.
For novice operators, the eTruck UK forklift and reach truck theory eLearning solution from RTITB helps support this, and encourage behaviour change around risk. Rather than a traditional presentation-led style of training, eTruck tells the story of a lift truck accident and the chain of events leading up to it. Operators must engage with the story to understand and anticipate when, why and where the accident will occur. This gives a greater understanding of safe operating practices and the impact of an incident on the wider operation.
Educate on the role of Managers and Supervisors
It would be easy for operators to feel that should any incident occur, that it’s not entirely their fault, and it is true that their Managers and Supervisors have a significant role to play. Incidents often occur as a result of poor or non-existent supervision, so to reduce risks and comply with the law, those in these senior roles must be correctly trained, just as operators must be correctly trained.
However, operators must be made aware that they do have a level of accountability and therefore must always operate to the safety standards delivered via their lift truck operator training and follow the organisation’s rules and processes around health and safety.
It all starts with training
Employers must remember that for compliance and safety, lift truck training should always be the first step. It is vital for not only educating operators on how to use and work around lift trucks, but also how to reduce risks to themselves and others.
There is a mandatory level of lift truck operator training required for compliance, and it is crucial to keep this up to date with refresher training or conversion training (if required). This is an essential for employed staff, as well as temporary and contract workers. For safety, only correctly trained staff should be given an Authorisation to Operate equipment.
However, businesses should always continue to undertake regular risk assessments and assessments of operators to ensure optimum safety practices and deliver remedial or additional training as and where needed.
RTITB Accreditation could support safety in your operation.
After successfully completing your forklift truck training, you will understandably be eager to get out and put your new, hard-earned skills into practice. Forklift driving is a career path where you are constantly learning and acquiring new skills as you become more experienced. Obtaining your forklift licence is just the beginning of your journey. So how can you be a better forklift operator?
Never Skip Checks
Forklift trucks can be extremely dangerous machines to operate. Always check the forklift truck over before starting a shift, even if a driver has just been using it immediately before you. We all know the feeling of a manic Monday morning, but it is vital that you take the time to go through a safety checklist before operating a forklift, each and every time.
Be Disciplined About Distractions
It’s always the tips that sound so obvious that are the easiest to disregard. It seems clear to say that driver’s should avoid any and all distractions while on the truck, but being disciplined about distractions can be easier said than done. Maintaining focus at all times is paramount to forklift truck driving safety, both for you and for those around you.
Keep Yourself Warm
Driving in cold conditions dramatically reduces your reaction times, so it’s best to make sure you are dressed appropriately for both the weather and warehouse conditions. This is especially important if your work takes you outside. Layers that can be easily added to over the course of the day are an ideal solution, and could make all difference in the safety of your forklift operating.
Ask For Help
It can sometimes be difficult to ask for help, but in forklift truck driving, there are no stupid questions. Always communicate, always make sure, and always double check. It is better to ask and eliminate all doubt, and all safety risks along with it. This way, you are in total control of the safety of your workplace.
In fact, the vast majority of your time spent in a training session will be in reverse. Learning how to safely manoeuvre a forklift truck to back round corners, or to reverse into tight spaces is an underestimated skill. You will also learn how to move round the warehouse safely in every direction, while carrying a variety of different loads.
Previous Driving Experience Is Not Essential
Don’t be put off if you don’t have forklift experience already. The truth is that you don’t even need to hold a car driving licence to be able to train to drive a forklift truck. You will learn everything you need to know about how to safely drive a forklift on one of our courses, no matter your experience level. All you need to do is show up and come with a positive, can-do attitude.
Forklift Driving Is Different To Any Other Driving
Forklift trucks use their rear wheels to steer, and they have a 3 point suspension system. Simply put, this means that they are very different to handle than any other vehicle. For this reason, you will spend a good amount of time learning the theory and safety components of driving a forklift truck, as well as practical hands on sessions.
For more advice about Key Performance Training’s forklift driving courses call us on 01793 975353.
A yacht manufacturer has been sentenced after an employee was injured when his forklift overturned.
Back in August 2018, an employee was injured whilst helping to unload a delivery at the company’s site. The Counterbalance (Forklift) operator was operating a forklift truck in tandem with another driver to lift a large load from a flatbed lorry. Part of the load was lifted to allow the LGV/HGV to move forward however this caused another part of the loads to become unstable and fall against the mast of his lift truck causing it to overturn. He sustained both ligament and muscle damage to his ankle and was unable to return to work for five months as a result.
Having conducted an investigation, the Health and Safety Executive (HSE) found that the lifting work had not been planned safely or risk assessed. The employees were not aware of relevant procedures and there were safer alternate methods available which had not even been considered.
The company was fined £200,000 and ordered to pay costs of £7,138.20 after pleading guilty to breaching Section 2 (1) of the Health and Safety at Work Act 1974.
HSE Inspector Hatti Shipp said: “The risks associated with unloading vehicles should be recognised and controlled. Complex lifts including handling heavy or unusual loads require careful planning and additional considerations. This incident could have been avoided if safeguards had been put in place. Companies should be aware that HSE will not hesitate to take appropriate enforcement action against those that fall below the required standards.”
The importance of forklift trucks in the workplace is sometimes overlooked or taken for granted. At first glance, the role of the forklift in the warehouse is to transport loads from one place to another, but in reality; the forklift is the warehouse’s secret weapon. The forklift is the life-blood of the warehouse, and is integral to boosting productivity in terms of both speed and capacity.
Forklift trucks increase overall efficiency and storage capacity simultaneously. When you consider that walking speed is around 3 miles per hour, and a forklift can travel at around 6 miles an hour, you can begin to put into perspective just how efficient forklifts are. At double walking speed, the forklift can get more done in less time, even while carrying heavy and bulky loads.
With this in mind, it’s no surprise that having forklifts on site helps to get more done in less time. Workforces who use forklifts become naturally more productive, and in some ways less at risk of injury. Most forklifts can carry thousands of pounds in weight, saving employees from attempting to carry heavier loads than they are able to.
With knowledgeable operators behind the wheel, the products being transported by forklift are also much less likely to get damaged. Manual handling leaves a higher margin for error, but as long as forklift is used correctly; that margin is decreased significantly.
However, the speed, manoeuvrability and capacity of a forklift can quickly become a hazard if the driver is not operating the machine correctly. Up to date forklift training is paramount. Here at Key Performance Training we offer a wide range of forklift training courses, and refresher courses. To ensure that your employees are able to utilise the forklifts in your warehouse as safely and efficiently as possible, give us a call today.
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