Roger Chapman, Head of the matrix Service for The Growth Company said: “This is a fantastic achievement for Key Performance Training, and I would like to congratulate the team on their success. We believe that at the heart of high-quality advice and support services are strong leadership, excellent service and a focus on continuous improvement, all underpinned by effective use of the resources available. The matrix Standard is designed to benchmark organisations against best practice in these areas. With their accreditation success, Key Performance Training is working to provide the best possible support to their clients”. During our two-day in-person assessment, we required all our staff and some of our customers, partners and delegates to be interviewed by the auditor, so we wanted to say thank you to those involved for your contribution and dedication. We are immensely proud of this wonderful achievement, and we are dedicated to continuing to improve our information, advice, and guidance services. For more information about what meeting the standard involved, please see our website.