Knowledge is power

Knowledge is power

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Knowledge is power

Did you know that there is no reliable national data in the UK on incidents involving forklifts and other manual handling accidents?  Data is currently fragmented and relies on many different organisations recording these incidents and the HSE has to then collate this information.

Now, the UK Material Handling Association (UKMHA) has launched its industry-first Incident Reporting Portal, which will capture and analyse vital information about the causes of accidents and ways to prevent them occurring in future in one central place.

 

They are urging all warehouse operatives and manual handling professionals to join in and play their part in reducing accidents by logging incidents on their new online platform.  This will then capture and analyse vital information about the causes of accidents and ways to prevent them occurring in future.

Why do we need this data?

Without accurate statistics, the scale and nature of accidents remain unclear, making it difficult to target improvements in training, site practices, or even machine design.

The UKMHA has made a significant investment in its new portal which aims to fill the knowledge gap. By encouraging businesses to upload information on accidents, near misses and unsafe occurrences, the association can build a clearer picture of the risks faced daily by professionals.

David Goss, UKMHA Technical Director, said: “If we are to improve safety around material handling equipment, then we must gather as much information as we can into the circumstances surrounding incidents. Only by doing this can we hope to understand why accidents occur and make the necessary improvements thereafter. This portal is not about blame – it’s about creating solutions.”

Open to everyone who works in the material handling industry, the portal provides a simple, confidential way to report incidents. Users are asked to share details such as the circumstances leading up to the incident, the type of equipment involved and the severity of any injuries. Even seemingly minor issues, such as near misses or damage-only events, can provide valuable insights.

All data is submitted anonymously, and every report is reviewed by UKMHA staff with the utmost privacy. Reports are not intended to replace legal requirements such as RIDDOR submissions, nor will they trigger follow-up action unless specifically requested. Instead, the information will be aggregated to identify wider industry trends.

The UKMHA is urging safety managers, supervisors and anyone else with knowledge of an incident to use the portal. Contributors are reminded to include a time, date, and partial postcode to help avoid duplicate entries, and to refrain from including personal names or company details.

Rob Fisher, Chief Executive of UKMHA, reinforced the urgency of industry participation, adding: “Knowledge is power, but only if it is shared. Every report submitted, no matter how small, has the potential to help prevent future accidents. Safety never sleeps, and with industry support we can make a real difference”.

To access the portal, and for more information about it, please visit https://nationalforkliftsafetyday.co.uk/about-the-incident-reporting-portal/

We wholeheartedly support the UKMHA in their efforts to make every day Forklift Safety Day, and our accredited training helps us by improving operator safety, one forklift operator at a time.  For information on our accredited forklift courses – please see here.

 

 

Contact us on 01793 975353 or office@keyperformancetraining.co.uk for more information about how we can help or to book your course today.  

Need more information?

For more information please do get in touch.

You can reach us via our contacts page, via email or just give us a call on 01793 975353

Proud supporters of Circus Starr

Proud supporters of Circus Starr

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Proud supporters of Circus Starr

Circus Starr is a fantastic organisation that creates magical circus themed shows with a difference, as they ensure that these types of events can be enjoyed by every child, no matter what their circumstances may be.

They go the extra mile and are leading the way in accessible arts, with Changing Places toilet facilities on sites and each of their performances featuring a British Sign Language Interpreter.

The shows are inclusive, exciting, non-judgemental, animal-free, accessible and magical, and are a fantastic outing for all the family.

Sadly, there are vulnerable and disabled children who often feel isolated in their community and don’t have access to a relaxed show like this, so we’ve supported this event with donated tickets for the second year.

Four-year-old Jessica made precious memories with her family when she visited. Her family find trips a challenge as she has Hydrocephalus and Cerebral Palsy.

“Our daily lives are filled with therapy and medical appointments so it’s rare we get to relax and have some ‘normality.’  It was really nice to be able to enjoy going out as a family, and the show has such a positive impact on my daughter. Jessica was overjoyed that the first act, Jesyka Jasters, shared her name and keeps announcing herself as ‘Jessica Jasters’ now!

Seeing how much Jessica enjoyed the show has inspired me to book some tickets to see another show at our local theatre, something I wouldn’t have dared to do before. Thank you so much to everyone involved in making the Circus Starr shows possible, it honestly means the world to families like ours.”

The next show in our area will be held on Wednesday 10th September 2025, at MECA, Regent Circus, Swindon, SN1 1PR, so please contact Starr in the Community if you’d like to book tickets for yourself, or buy them for someone else.

Contact us on 01793 975353 or office@keyperformancetraining.co.uk for more information about how we can help or to book your course today.  

Need more information?

For more information please do get in touch.

You can reach us via our contacts page, via email or just give us a call on 01793 975353

We are now Matrix Standard Accredited

We are now Matrix Standard Accredited

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We are now Matrix Standard Accredited

We are delighted to announce that we are now accredited as meeting the Matrix Standard.

The matrix Standard is the international quality standard for organisations that deliver information, advice and/or guidance (IAG), either as their sole purpose or as part of their service offering and by attaining this accreditation, we have demonstrated that we offer the highest quality information, advice and guidance to our customers and delegates.

Roger Chapman, Head of the matrix Service for The Growth Company said: “This is a fantastic achievement for Key Performance Training, and I would like to congratulate the team on their success. We believe that at the heart of high-quality advice and support services are strong leadership, excellent service and a focus on continuous improvement, all underpinned by effective use of the resources available. The matrix Standard is designed to benchmark organisations against best practice in these areas. With their accreditation success, Key Performance Training is working to provide the best possible support to their clients”. During our two-day in-person assessment, we required all our staff and some of our customers, partners and delegates to be interviewed by the auditor, so we wanted to say thank you to those involved for your contribution and dedication. We are immensely proud of this wonderful achievement, and we are dedicated to continuing to improve our information, advice, and guidance services. For more information about what meeting the standard involved, please see our website.
Contact us on 01793 975353 or office@keyperformancetraining.co.uk for more information about how we can help or to book your course today.  

Need more information?

For more information please do get in touch.

You can reach us via our contacts page, via email or just give us a call on 01793 975353

RTITB’s Useful Lift Truck Training Guide

RTITB’s Useful Lift Truck Training Guide

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RTITB’s Useful Lift Truck Training Guide

As a proud partner of RTITB, we’ve got access to some of the finest training materials in our industry, so we are delighted to share with you this extremely useful guide they have produced for all businesses where lift trucks are in operation.

This simple guide explains that there are several steps to ensuring safe and efficient operations using lift trucks and enables you to check that you have everything in place to ensure your operators are skilled correctly, and that your business is compliant.

RTITB Lift Truck Training Guide

Safe and skilled operators result in a reduction in operation costs, so you can improve safety for your staff and save money at the same time.

Common misconceptions.

A lot of businesses think that once they have trained their operators on how the truck works, then they are ready to start operating on site.

However, there are 3 stages to this training, and if your training was carried out by an external training provider like us, then the second and third stages are often missed.

You must carry out specific job training, which enables the operator to learn the specifics about the trucks you have on site, and you must then carry out familiarisation training, which enables the operator to try out live work under supervision in your own premises.

Then and only then should your business issue them an Authorisation to operate.  This is a formal record of the stages of training your operators have gone through and the operations they are able to undertake in your business.

The guide explains all of this in detail and will point you to further information if you need it.  And it also explains the three types of training that are required after your initial training.

If you are interested in our wide range of lift truck training courses for your operators, then please click here for more information.

We hope this resource is of interest to you, and we’re always here to help if you have any questions about operator training.

Contact us on 01793 975353 or office@keyperformancetraining.co.uk for more information about how we can help or to book your course today.

 

Need more information?

For more information please do get in touch.

You can reach us via our contacts page, via email or just give us a call on 01793 975353

National Forklift Safety Day 2025

National Forklift Safety Day 2025

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National Forklift Safety Day 2025

Here at Key Performance Training, we try to increase the standards of operating Material Handling Equipment (MHE) in the UK by offering high quality operator training, so we are naturally delighted to support another National Forklift Safety Day on Tuesday 10th June 2025.

Regarded as one of the UK material handling sector’s leading safety initiatives, National Forklift Safety Day (NFSD) highlights best practice for MHE use to reduce the risk of accidents and ensure safe workplaces for everyone.

This year’s campaign is focussing on the emotional impact a serious accident can have on the people involved, be they friends and family or colleagues and co-workers.

Such incidents can have profound effects, often life-changing, and by recognising the human cost of such events, the UKMHA is committed to getting employers and employees to prioritise safety at work.

But they are also highlighting 3 top tips that we urge all employers, operators and those who work around MHE to think about every day when they move around forklifts.

A Painted Line Isn’t Enough

Unbuckled? Are you ready for the fallout?

Is your PPE going unused?

To properly protect those who have to walk around MHE, the safest barriers are physical ones.

If your forklift trucks have seatbelts fitted – use them.  They may save your life in the event of an accident.

PPE is provided to keep you and others safe, so don’t leave it on the peg.

While the initiative’s theme evolves each year, its core aim remains the same: to make every day National Forklift Safety Day.

Ensure your staff are properly trained, with one of our regulated RTITB accredited courses

#NationalForkliftSafetyDay     #NFSD2025

Contact us on 01793 975353 or office@keyperformancetraining.co.uk for more information about how we can help or to book your course today.

 

Need more information?

For more information please do get in touch.

You can reach us via our contacts page, via email or just give us a call on 01793 975353

Celebrating our 7th year anniversary

Celebrating our 7th year anniversary

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Celebrating our 7th year anniversary

We are delighted to share with you that on Wednesday 12th March, we celebrated the 7th year anniversary of our first course.

So much has changed since then.  We’ve moved premises three times, expanded each time into larger facilities, we’ve survived COVID and all the challenges that brought, we’ve extended our course range from just Counterbalance and Reach trucks, to over 50 courses now on offer, and have managed to help an increasing number of businesses improve site safety and meet their HSE obligations.

We’ve also managed to help a huge number of individuals improve their skills and find better employment opportunities.  This has been helped greatly by the partnership we have with New College, Swindon, which has helped us reach those out of work or on low incomes attain skills that make them in demand in our region.

Training Data from 2018 – 2025 YTD:

  • Delegates trained – 1,055
  • Businesses worked with – 150
  • Certificates issued – 1,535

The one thing that hasn’t changed, however, is our commitment to ensuring the highest standards of training are delivered to all our customers.  You can be certain that no matter what course you book with us, you’ll get the best quality training around.

If you’d like to see what some of our customers think, then please visit our website and see their thoughts. 

Each year brings new joy and we’re so thankful to have had the absolute privilege of working with everyone we’ve trained with over the last seven years.

We’re really looking forward to the future and will continue to stay true to our mission: to understand your needs and to support you, whoever you are, and whatever you need.

Contact us on 01793 975353 or office@keyperformancetraining.co.uk for more information about how we can help or to book your course today.

 

Need more information?

For more information please do get in touch.

You can reach us via our contacts page, via email or just give us a call on 01793 975353